INTRODUCTION

myStaze Oy (“myStaze”, “we”, “us”, “our”)

Siltavahdintie 2 A, 02330 Espoo 

E-mail: Hello@mystaze.com 

Company ID: 3380456-6

These Terms of Service (“Terms”, “Terms of Service”) govern your use of myStaze Services. MyStaze provides a digital environment ("Service") enabling Artists to download content and Customers to purchase tickets and access the live-stream performances Platform.

By creating an account with us, you enter into a binding Agreement to comply with these Terms of Service and our Privacy Policy. Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard, and disclose information that results from your use of our web pages. You guarantee that the information you provide is accurate, complete and current at all times. Inaccurate, incomplete, or obsolete information may result in the termination of your account on the Service. You acknowledge that you have read and understood the Terms and the Privacy Policy and agree to be bound by them.

If you do not agree with (or cannot comply with) these Terms, then you may not use the Service, but please let us know by emailing hello@mystaze.com so we can try to find a solution. These Terms and our Privacy policy apply to all visitors, Users, and others who wish to access or use the Service.

"We" and "You" may each be referred to individually as a "Party" and collectively as the "Parties".

1 DEFINITIONS

“Artist” refers to any individual or entity that creates, performs, or otherwise contributes artistic content available through the Service, including but not limited to musicians, performers, and other creative professionals.

“Content” means Artist-generated content that is made available on the myStaze live- stream Service.

“Customer” means any User who creates an account and purchases tickets or other services through the Platform, such as a single concert or event, thereby engaging in a transaction for access to live-stream performances.

“Intellectual Property Rights" means the legal rights granted to individuals or organizations over the creation or invention such as an idea, brand, design, trade secret, or a work of art or literature, including patents, copyrights, trademarks, and design rights, providing the owner the exclusive control over its use, distribution, and monetization for a certain period of time.

“Platform” refers to the digital infrastructure provided by myStaze that facilitates the purchase of tickets, access to and management of live-stream performances for both Customers and Artists.

“Service” refers to the website, digital and mobile Platforms and other services offered by myStaze that facilitates the purchase of tickets and grants access to live-stream performances, enabling a seamless User experience with live entertainment remotely.

“User” means any individual, entity, or their representative who accesses, interacts with, or utilizes the Service or website, including but not limited to Artists, Customers, and any other authorized party engaging with the Platform.

“We,” “Our” or “Us” means myStaze Oy.

“You” or “Your” means the individual, company, or other legal entity that is our User and for which you are accepting these Terms of Use.

2 PROVISION OF THE SERVICE

2.1 MyStaze shall make the Service available to Users. The Service is accessible through various distribution channels, including smartphones, web interfaces, and TV applications.

2.2 The Service operates by providing Customers with a Platform to purchase tickets and access live-stream performances, ensuring a seamless experience for remote entertainment. Concurrently, it offers Artists the ability to upload, manage, and distribute their performances, utilizing tools and features designed to engage with audiences and expand their reach in the digital marketplace.

2.3 Customers are granted a limited, non-transferable right to access and use our Service in accordance with these Terms of Use.

2.4 Users acknowledge and agree that you, as a User, are solely responsible for your actions and use of the Service, including any Content or data you upload, and that you will not use the Service for any unlawful or prohibited purposes.

2.5 We may modify, update, or discontinue the Service at any time, at our sole discretion, without prior notice. By using the Service, you agree to comply with all applicable laws and regulations and these Terms of Use.

3 PURCHASES, PAYMENTS AND COMPENSATION

3.1 To make a purchase (“Purchase”) or subscribe to our services, you may be required to provide certain information, including credit or debit card details, billing address, and other relevant details. By supplying this information, you confirm that you have the legal right to use any provided payment method and that the information is accurate.

3.2 We use third-party services to facilitate payments and Subscription processes. By submitting your information, you grant us the right to share it with these third parties, subject to our Privacy Policy. The order process is facilitated by our online reseller, acting as the merchant of record (“Merchant of Record”). Any conflicts between these Terms and terms of the Merchant of Record regarding payments and subscriptions the terms of the Merchant of Record shall prevail.

3.3 Artists will receive compensation through our integrated payment service. Upon completion of a performance or sale, funds will be automatically transferred to the Artist's designated account. Artists must complete a one-time setup form to link their bank account to the payment service, ensuring seamless and automated payments directly to their account.

3.4 If a Customer fails to pay any sum due, myStaze shall have a right to charge interest according to the Interest Act (633/1982, as amended) of Finland.

3.5 We reserve the right to refuse or cancel your order at any time for reasons including but not limited to Content or Service availability, errors in the description or price of the Content or Service, error in your order or other reasons, or if fraud or an unauthorized or illegal transaction is suspected.

4 IN-APP PURCHASES

4.1 Our app may offer in-app purchases for additional features, content, or services. These purchases are facilitated through third-party platforms such as the Apple App Store or Google Play Store, depending on your device.

4.2 All prices for in-app purchases are displayed within the app and are determined based on your location and currency. Payments are processed directly through the platform associated with your device (e.g., Apple App Store or Google Play Store), and we do not store or process your payment information.

4.3 All in-app purchases are final and non-refundable, in accordance with the policies of the platform used to process the transaction. If you experience an issue or wish to request a refund, please contact the respective platform’s support team (Apple or Google Play).

4.4 If our app offers subscriptions, you can manage or cancel these through your Apple ID or Google Play account settings. Subscription changes may not take effect until the next billing cycle.

4.5 We are not responsible for issues related to the payment processing or in-app purchase system, as these are managed by the respective third-party platform. Please refer to their policies and support resources for assistance.

4.6 By making an in-app purchase, you agree to comply with the terms and policies of the respective platform (e.g. Apple App Store or Google Play Store) in addition to this agreement.

5 CONTENT

5.1 Content available on or through our Service and Platform is either owned by myStaze or used with permission. Artists or their respective agencies retain ownership of the Content they publish through the Platform. Customers are permitted to use the Content for personal entertainment purposes only, provided such use does not compete with the offerings of the Platform.

5.2 You may not distribute, modify, transmit, reuse, download, repost, copy, or use the Content, whether in whole or in part, for commercial purposes.

6 PROHIBITED USES

6.1 You may use the Service only for lawful purposes and in accordance with Terms. You agree not to use Service in any way that violates applicable laws or regulations, infringes upon the rights of Artists or others, or is illegal, threatening, fraudulent, or harmful. This includes any actions that could damage, disable, overburden, or impair the Service, or interfere with any other party's ability to use and enjoy the Service.

6.2 Specifically, you must not engage in any conduct that infringes upon the Intellectual Property Rights of Artists, including unauthorized use, reproduction, or distribution of their Content. Additionally, you are prohibited from attempting to gain unauthorized access to the Service, introducing malicious software, or otherwise interfering with the proper working of the Service.

6.3 We reserve the right to: (1) monitor the Service for violations of these Terms of Use; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Use, including without limitation, reporting such User to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Service or otherwise disable all files and Content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Service in a manner designed to protect our rights and property and to facilitate the proper functioning of the Service.

7 ACCOUNTS AND TERMINATION OF USE

7.1 You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

7.2 You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. We reserve the right to refuse Service, terminate accounts, remove or edit Content, or cancel orders in our sole discretion.

7.3 You may terminate your account and cease using the Service at any time by notifying us via email at hello@mystaze.com or through your account settings in the Service. Upon termination, you must cease all use of the Service, and we may delete your account and any associated data. All provisions of the Terms that by their nature should survive termination shall remain in effect, including but not limited to Intellectual Property Right provisions, indemnity, and limitations of liability.

8 PRIVACY AND DATA

8.1 We value your privacy and are committed to protecting your personal information according to the standards set out in the EU General Data Protection Regulation (2016/679, “GDPR”). We will only collect, use, and disclose your personal information in accordance with our Privacy Policy. By using our Service, you agree to the collection, use, and disclosure of your personal information in accordance with our Privacy Policy, which is incorporated into these Terms of Use by reference. Please review our Privacy Policy carefully to understand our practices regarding the collection, use, and disclosure of your personal information. If you do not agree with our Privacy Policy, you may not use our Service.

8.2 We will securely retain specific data that you send to the Service to oversee its performance, along with data pertaining to your Service usage. While we conduct routine backups of data, it is your sole responsibility for all data you transmit or that is associated with any activities on the Service. You acknowledge and agree that we bear no liability for any loss or corruption of such data, and you hereby waive any claims against us arising from such loss or corruption.

9 COMMUNICATIONS 

9.1By using our Service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at hello@mystaze.com.

9.2 Reference: myStaze may place the Artist’s trade name, logo and quotes on its social media, promotional literature, Webpages, catalogues, advertising material and case studies without prior approval from the Artist. Any other use of the trade name shall be subject to prior written approval by the Artist, which shall not be unreasonably withheld.

10 INTELLECTUAL PROPERTY RIGHTS 

10.1 We respect the Intellectual Property Rights of others. It is our policy to respond to any claim that Content posted on Service infringes on the copyright or other Intellectual Property Rights (“Infringement”) of any person or entity.

10.2 Provided that you are eligible to use the Service, you are granted a limited license to access and use the Service to which you have properly gained access.

10.3 Service and its original content (excluding Content provided by Artists), features and functionality are and will remain the exclusive property of myStaze and its licensors. Service is protected by copyright, trademark, and other laws of foreign countries. Our trademarks may not be used in connection with any product or service without the prior

written consent of myStaze.

10.4 Artists or their licensors retain all ownership and Intellectual Property Rights to the Content they publish and make available on the Platform.

10.5 If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to hello@mystaze.com and include in your claim a detailed

description of the alleged Infringement.

10.6 You may be held accountable for damages (including costs and attorneys’ fees) for misrepresentation or bad faith claims on the infringement of any Content found on or through Service on your copyright.

11 DISCLAIMER OF WARRANTY AND LIMITATION OF LIABILITY

11.1 The Services is provided by myStaze on an “as is” and “as available” basis. We make no express or implied warranties of any kind regarding the operation of the Service, including Content or other data or materials. Your use of the Service is at your sole risk.

11.2 We disclaim all warranties related to the completeness, security, reliability, quality, accuracy, or availability of the Service. We do not guarantee the Service will be error-free or uninterrupted.

11.3 We assume no liability for any inability to access or use the Service during downtime or discontinuance. A Party’s aggregate maximum liability for damages to the other Party shall not exceed twelve (12) months fees excluding VAT, paid or payable by You. The limitations of liability shall not apply to damages caused by gross negligence or wilful misconduct.

11.4 You agree to use the Service at your own risk and to comply with all applicable laws and regulations regarding the use of the Content. Content published by Artists in the Service is the sole responsibility of the originator of that Content.

12 TERM AND TERMINATION

12.1 These Terms of Use shall remain in full force and effect while you use the Service.

12.2 A Party may terminate the Agreement also with an immediate effect by giving the other Party a written notice if the other Party commits a material breach of the Agreement and fails to remedy the same within thirty (30) days after the receipt of a written demand from the other Party to cure the breach.

12.3 All provisions of Terms which by their nature should survive termination shall survive termination, including, without limitation, Intellectual Property Rights, limitations of liability and governing law and settlement of disputes.

13 GOVERNING LAW AND DISPUTE RESOLUTION

13.1 These Terms shall be governed and construed in accordance with the laws of Finland, except

to its conflict of law provisions.

13.2 Any dispute, controversy or claim arising out of or relating to this contract, or the breach, termination or validity thereof shall be finally settled by arbitration in accordance with the Arbitration Rules of the Finland Chamber of Commerce. The number of arbitrators shall be one. The seat of arbitration shall be Helsinki, Finland and the language of the arbitration shall be English. Notwithstanding the preceding sentences, claims for non-payment of monetary charges may be resolved in the district court of the respondent’s place of domicile if the respondent does not contest its payment obligation.

14 MISCELLANEOUS

14.1We may use third-party Service Providers to monitor and analyse the use of our Service. More information about the use of third-party service providers can be found on the Privacy

Policy.

14.2 We reserve the right to make changes to the Service, withdraw or amend our Service, and restrict access to some parts or the entire Service, at our sole discretion and without notice.

We will make our best effort to inform you in advance of such changes. We reserve the right to make changes or modifications to these Terms. We may also make changes to the Platform that relate to the production environment, and are necessary for data security, or result from legal requirements.

14.3 If we make a change having a material effect on the Service or the Platform, we will inform you in writing at least 30 days before the effective date, and you will have the right to terminate the agreement by giving thirty (30) days prior written notice. If not given, you

shall be deemed to have accepted the change.

14.4 We may also suspend the Service for a reasonable period if it's necessary for us to conduct installation, change, or maintenance work concerning the Service. We will do our best to inform you about the suspension and its expected duration in advance.

14.5 Your continued use of the Service following the posting of revised Terms means that you accept and agree to the changes. If you do not agree to the new terms, you are no longer authorized to use the Service.

14.6 No waiver by Company of any term or condition set forth in Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Company to assert a right or provision under Terms shall not constitute a waiver of such right or provision.

14.7 If any provision of Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of Terms will continue in full force and effect.

14.8 If the fulfilment of a Party’s obligation under the Agreement is prevented, becomes more difficult or is delayed due to an impediment beyond the Party’s reasonable control (”Force Majeure”), such as, but not limited to, strike, lockouts, boycotts, embargoes, outbreak of epidemic or pandemic, fire, storm, flood, explosion, power failure, war or war-like situations, riot, act of government, act of public or local authority, supply chain breakdowns, labour dispute, water damage, other accident, natural phenomenon, malfunction in telecommunication, lack of source of energy, change in legislation, or price volatility due to the events as defined above, the Party is not deemed to be in breach of the Agreement as long as necessary under the circumstances. A labour dispute is deemed as a Force Majeure event also when the Party is the target or a party to such an action. Force Majeure events suffered by a subcontractor of a Party are also deemed as Force Majeure events. A Party affected by an event of Force Majeure shall notify the other Party of such event as soon as reasonably possible following the occurrence of such event and similarly give notice of the restoration of normal conditions. The Parties shall take all reasonable measures to minimise the consequences of Force Majeure. Each Party shall be entitled to terminate the Agreement in case of an event of Force Majeure in excess of three (3) months.

14.9 Either Party may not assign the Agreement to a third party without the prior written consent of the other Party. However, a Party may assign the Agreement without the consent of the other Party to a transferee, when assigning the ownership of the Party’s business assets or part thereof, or to the Party’s affiliated company, and, for the avoidance of doubt, in a merger or a demerger.

14.10 The Agreement constitutes the complete agreement between the Parties with respect to the subject matter of the Agreement and supersedes all previous proposals, marketing materials and other communications between the Parties with respect to the subject matter of the Agreement.

15 ACKNOWLEDGEMENT & CONTACT DETAILS 

15.1 By using the Service, you acknowledge that you have read these Terms of Service and agree

to be bound by them.

15.2 This Terms of Service, together with possible written agreement and any applicable Privacy Policy and other referenced documents, constitutes the entire agreement between myStaze and User regarding the use of the Service.   

15.3 Please send your feedback, comments, requests for technical support by email:

hello@mystaze.com.